Caviar - Order Food Delivery App Reviews

Ive now used this app 15 times in the Dallas market. I was accustomed to Seamless in NYC, which works flawlessly and had great customer service. Caviar has a poorly executed user experience compared to Seamless, and the customer service is almost non existent (and cant help with problems within the app. I know since I have had to contact them). Then there is the service itself. Over priced fees, no transparency as to what the driver receives, ridiculously long delivery times (truly absurd). The food is always cold on delivery, and somehow the drivers take circuitous routes that add time to the delivery (I watch in amazement on the app after the food is finally picked up, and I live in a ver accessible area of Turtle Creek). So Im out. Get it together Caviar, or Seamless/Grubhub please come to Dallas!

Great app! Awesome restaurants, good customer service, and beautiful user interface.

If youve used GrubHub and liked it, this app is so much better. Better option, better service from caviar support. Faster. You can see when you food is coming. I use this app at least once per week.

Love the restaurant options. High Delivery charge and I wish the delivery folks got higher tips... but good quality of food. Also, had a bad restaurant experience and Caviar Supprt fixed it, immediately.

I never figured out how to tip in the app. Those drivers deserve more than the few bucks I have laying around.

The app itself works fun and good selection. However, BEWARE if you need customer service... they dont answer the phone and two emails - for a simple, small refund given a missing item in the order - also went ignored. No thanks. I deleted and refuse to give them my business. Same restaurants can be supported through other apps.

Easy to use

Absurdly high service charge! Lame customer service. I hate this ap. Use grubhub.

Ive recently taken a new IT contract in the Twin Cities and dont have much time at night to get food so really wanted a reliable source for finding good food delivery. This app is the best yet. Works so smooth. Very intuitive, easy to use, etc. I can see Apple buying these guys in time. So awesome!

The food is always fresh and on time. Love this app!

You mail me a promo code then deny it THE SAME DAY IT ARRIVES? You just cost me 10 minutes and lost my business. No, Im not going to complete the order anyway.

Theyve got a few good restaurants but takes too long and too many things have gone wrong.

Sending new restaurant announcements to my Apple Watch is neither useful nor appreciated.

Simple app that brings me delicious food I cant otherwise get delivered

Used it for the first time - was straightforward and easy. Loved the in-app updates.

Everything looks great to me so far!

I love Caviar -- its a way better deal/setup than Postmates. Its intuitive with fast delivery. I only wish that there were a wider variety of options for each restaurant (rather than the popular items), and that there were a wider variety of restaurants available in pdx, esp for breakfast. I know its lazy, but a weekend brunch delivery would really make my day sometimes. :)

I just discovered this app last week and have already used it twice. It is way too convenient to view all of the places that you can order from, access the menu, and get the food delivered to your door. Great after traveling or working all day - and they have all of my favorite restaurants that are outside of my neighborhood!

Not only does the delivery from Fastbites often take a lot longer than the joke of a status page indicates, but now they have moved dinner to 6pm. They almost never opened on time before, so that 6pm is probably 6:15. The food is good but the service is a disaster.

Occasionally the drivers dont read your delivery notes, but otherwise theyre great! Always on time, if not early, and the customer service team is always prompt