Caviar - Order Food Delivery App Reviews

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Awesome delivery app

Great service, food actually arrived sooner than the estimated delivery time.

The best delivery app

Great photography of each dish, awesome restaurant selection and speedy delivery. This app keeps getting better.

Love this app

So easy to use, love the interface, love the photos that allow me to see what Im ordering, love the ability to track my order and receive updates. Only app I use for food delivery!

Best food app ever

I use this app atleast twice a week. Food delivered to your door from local restaurants. Quick convenient and fairly priced

Bug in the app

Its not working

Get in my belly!

If you want delicious food, get this app! Far and away the best food selection.

After 2 years of happiness in the Sunset SF now zero

Used to have dozens of restaurants now down to 11!!!! Mostly Chinese which I could already get from Eat24 Now I am back to ordering from Eat24 or Order Ahead.

Love it

Fastbite is the best thing since sliced bread

Love it

Very user friendly. Excellent user experience! They have a wide variety of restaurants

Pretty good but

Picnic options do not have the discount and it is annoying you have to call them to request it. Dont know why the app still isnt fixed. So two stars taken away.

Still too expensive...

Great selection of restaurants, and the app is perfectly functional, but the service itself is horribly lacking. Between the hidden markups on many menu items (10-30% more than it would cost to eat at the restaurant; theyll try to tell you the restaurants set these prices), plus tax, plus the 18% service fee, plus $2-6 for delivery, youre looking at paying potentially double the price of whatever you order...

Great with some caveats.

The service is great and you cant deny the restaurants on here are high quality. My issues are that it can be expensive and the fees are not transparent. Often there is a service fee, an optional delivery bonus and a delivery fee. Im unclear how much the delivery person is actually getting paid and a flat "bonus" seems like an unfair way to compensate deliverers. On Eat24 I give 20% tip to my delivery folks. I know how much theyre getting paid and that seems more clear and fair to me. I understand that it is a different type of service but I urge the creators of this service to make it very clear where our money is going rather than a bunch of "fees." The app itself is designed beautifully.

Burma <3

Great for a lazy sunday. I just ordered from Burma Love and the food was delicious. I didnt even know they delivered until I saw it on featured section on iOS. The driver was awesome and she even called to give me a heads up. I highly recommend!

Need to control restaurant quality

Quality of restaurants vary wildly. Need to control the quality of the service provider with more diligence.

Amazing

This is such an amazing app!

Best on demand delivery app ever!

Always reliable with my favorite restaurants in both SF and NYC. I love the selection which ranges from lers ros, Burma love, turtle tower and senor sisig. Customer support is also super attentive when theres an issue, I love caviar!

Lifesaver

The fastbite feature is a lifesaver on weeknights! Love the selection and service of Caviar.

Good, but...

*No Tip... Ordered $40 worth of food, final bill $54 (includes $3.5 Tax) the other $10.5 is purely fees. Moreover, the $40 worth of food would cost me $36 if I did takeout. This is BULLS**t. Nope! **From 3 to 1 star. I cant deal with the service AND delivery fees. In ADDITION, now menu items are $1 more with Caviars menu than the restaurant menu. I was told Caviar also charge restaurants a delivery fee which the restaurants pass on to the customers. I would never recommend this service to anyone. BTW... You are hurting your delivery folks because I dont give them a tip after you charge me $8 on avg per order. ***This is better in ways than GrubHub, but restaurants in my area are very limited -- I live in the center of a city. Another gripe I have with this service is that it charges a delivery fee when in most cases when the same restaurants have ZERO delivery fee if you order directly from them (Caviar delivery fee is $5). Because of this I only use this service a few times and cannot recommend it over GrubHub (zero to low delivery fee).

Love it

I absolutely love how fast it is! Delivers from my fav restaurant that is not on grubhub. The only reason I gave 4 stars is because it is tooooooo expensive.

The worst

Lousiest delivery service in DC. Dont bother. Several bad experiences including today where they cancelled an order after an hour saying only the that the restaurant was closed. They didnt know that when they sent they "food is mixing and cooking" message? And they only told me in an email after an hour? Not the first time. But def my last Caviar order (and no, a $5 credit at 9:30 doesnt make me love you again).

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